Verity Healthcare

The London Borough of Sutton has been shortlisted for the Digital Affect Award on the 2025 LGC Awards, recognising its dedication to remodeling grownup social care by AI-powered, preventative technology-enabled care (TEC).

In partnership with assistive know-how suppliers Entry TEC and Medequip Join, Sutton has modernised conventional telecare. Its service has shifted from reactive to proactive, sensor-based digital know-how that enhances independence, helps unpaid carers, and permits better independence, whereas decreasing strain on well being and social care providers.

On the coronary heart of this initiative is the Entry Guarantee Residence Hub, which makes use of actions of day by day residing sensors and AI to proof wellbeing and detect modifications in routine that will point out rising well being issues.

The system ensures well timed interventions, whether or not by welfare checks, Medequip’s fast 45-minute TEC responder service, or escalation to the NHS two-hour Pressing Neighborhood Response pathway.

Since launching in August 2023, Sutton experiences the programme has prevented over 1,000 ambulance callouts and supported residents to reside independently by enabling early interventions that may scale back the chance of falls and hospital admissions.

Now, Sutton is getting ready to increase the TEC service throughout Sutton Housing Partnership’s impartial residing schemes, reaching greater than 500 extra residents with this modern method.

Past the know-how, Sutton has pioneered a co-branded group store, offering a hands-on house the place residents, households, and professionals can discover TEC in motion. Positioned close to key native providers, the store fosters engagement, helps coaching, and provides private-pay choices for early intervention, making TEC extra accessible to the group.

Andy Sparkes, Managing Director of Entry TEC, stated: “This recognition highlights how digital innovation, when carried out with care and collaboration, can remodel lives.

“Sutton’s forward-thinking method is setting a brand new customary for proactive, preventative care—maintaining residents safer, households reassured, and professionals empowered.

“We’re extremely proud to assist this programme and look ahead to increasing its impression even additional.”

The LGC Awards have fun excellence in native authorities, recognising tasks that ship real-world change. Winners will probably be introduced on 11 June 2025 at Grosvenor Home in London.

Sarah Calkin, LGC editor, commented on the awards: “We obtained nearly 1,000 entries to the LGC Awards 2025, making it one other record-breaking 12 months and which means all these on the shortlist ought to be extraordinarily proud to have made the minimize.

“An enormous thanks to our judging panels of senior council officers who’ve tirelessly sifted by all of the entries on prime of extraordinarily demanding day jobs.”

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