homecare in Westminster

We are a CQC-registered provider with a proven track record of delivering safe, effective, responsive, and well-led services. Our client satisfaction scores are consistently high, and many clients come to us through word of mouth.

Every care plan is built around the individual’s needs, preferences, routines, and cultural identity. We listen, we involve, and we adjust as needs evolve.

We offer rapid-response assessments and can begin care the same day for urgent situations, ensuring no one is left without the support they need

Our team is trained to work with adults and young people who may have multiple diagnoses, including learning disabilities, autism, dementia, and mental health needs. We’re experienced in delivering trauma-informed and PBS-aligned support.

Westminster is a diverse borough, and so is our workforce. We match carers to clients based on language, faith, background, and cultural understanding wherever possible to ensure meaningful connections and respect for identity.

All staff are recruited through rigorous processes, including values-based interviews, enhanced DBS checks, and comprehensive onboarding. Ongoing training and reflective supervision ensures care remains current and compliant with best practice.

We work closely with Westminster Council, local GPs, mental health teams, discharge teams, and voluntary organisations to deliver coordinated care and prevent avoidable hospital admissions.

Families and professionals are kept informed through regular updates, reviews, and open lines of communication. We use digital care planning tools that allow real-time monitoring and feedback.

Using our CarePlanner system, we ensure real-time visit tracking, accurate reporting, and timely alerts, offering accountability and reassurance for families and commissioners.

We actively invest in the Westminster community—hiring locally, offering paid placements to students, supporting local charities, and running carer support initiatives and workshops for unpaid carers.