
Ken Hedley and his workforce at Northwestern Medication Central DuPage Hospital are guided by a patient-first mission.
“We merely ensure that we do the correct factor for our affected person, their households and the neighborhood, after which every little thing else follows,” Mr. Hedley, the hospital’s president, instructed Becker’s.
What has adopted consists of 26 consecutive “A” security grades from The Leapfrog Group, making the Winfield, Unwell.-based hospital certainly one of solely 12 within the nation to attain this distinction.
Contributing to this accomplishment is the hospital’s tradition, which emphasizes the constant use of security instruments, psychological security amongst workforce members and a powerful collaboration between medical and hospital employees, Mr. Hedley mentioned.
“There’s an emphasis on workforce success over private success, because it’s actually solely via workforce success that we’re capable of leverage all people’s abilities, backgrounds, concepts and experiences to create options that work for the sufferers and the neighborhood,” he mentioned.
Mr. Hedley additionally highlighted the assist of Chicago-based Northwestern Medication and the work of native hospital employees, who he mentioned are “really devoted to making sure that we obtain our high quality and security targets with each encounter.”
Key 2025 initiatives
One of many group’s high three priorities for 2025 is leveraging the energy and experience of its educational medical middle to offer superior care nearer to sufferers’ houses. For instance, Central DuPage Hospital is constructing a complicated GI endoscopy middle.
“{Our capability} to offer the next degree of endoscopy care within the western suburbs will create a vacation spot for sufferers,” Mr. Hedley mentioned. “That is certainly one of our priorities relating to increasing clinically built-in packages near the place sufferers reside.”
Assembly entry wants is one other focus for 2025, which can contain increasing packages, the workforce, diagnostic testing and mattress capability. Plans embody including a brand new CT scanner to accommodate demand and bettering transitions of look after sufferers awaiting admission.
Security is the hospital’s last high precedence for 2025, concentrating on bodily security enhancements, and office violence prevention and psychological security. Management will proceed encouraging workforce members to ask clarifying questions and “cease the road” when considerations come up.
“It truly is about empowering each employees member and doctor to really feel snug and assured bringing points ahead,” Mr. Hedley mentioned.