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Residents throughout northeast Scotland to obtain higher digital telecare companies – AT At the moment


A brand new digital alarm system is to be launched that can assist hold weak residents secure of their properties throughout northeast Scotland.

Aberdeen Metropolis Council, in partnership with Bon Accord Care, and Well being and Social Care Partnerships in Aberdeen, Aberdeenshire and Moray, has joined the Shared Alarm Receiving Centre (ARC) Platform.

Councillor John Cooke, Chair of the Built-in Joint Board, stated: “The introduction of this superior digital alarm system is a significant step forwards in defending probably the most weak members of our communities whereas progressing the digitisation of our companies.”

Steve Roud, Chief Officer for Digital and Expertise at Aberdeen Metropolis Council, added: “Expertise can play a key function in supporting people to dwell independently for longer, and we’re dedicated to driving innovation on this space and exploring new potentialities to assist scale back stress on care companies.”

The Shared ARC Platform will allow over 13,000 telecare customers to modify from analogue to digital landlines, whereas enhancing the standard of care supplied to residents.

David Brown, from the Digital Workplace, commented: “This announcement marks a big step ahead in enhancing the protection and well-being of residents who depend on telecare within the North-East of Scotland. By implementing cloud expertise and superior digital options, this collaboration will improve service supply and drive innovation each now and sooner or later.”

The council’s Emergency Response Crew will proceed to offer important life and limb companies, which embrace telecare, alarm monitoring, lone employee help, and different emergency out of hours companies. The group offers a 24-hour service, seven days every week.

The adoption of the brand new system signifies that Aberdeen Metropolis Council has turn into certainly one of 17 early adopters throughout Scotland.

Telecare service customers will probably be supported throughout implementation and suggested when it’s time to swap, with the purpose of attaining a completely digitalised telecare service by the tip of 2025.

The Shared ARC Platform is a part of the Digital Workplace for Scottish Native Authorities and Scotland Excel, which helps native authorities with their digital transformation journeys.

The UK Authorities has reached a “landmark” settlement with the telecoms trade that’s designed to raised defend private alarm customers throughout the swap from analogue to digital landlines.


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