Care Coordinator – Nottingham, Nottinghamshire

About Verity Healthcare Limited

Verity Healthcare Limited is a well-established and expanding domiciliary care organisation committed to helping individuals live safely, comfortably, and independently in their own homes. We work closely with local authorities, the NHS, and private clients to deliver high-quality, person-centred care.

We are now recruiting an experienced Care Coordinator for our Nottingham branch. This is an exciting opportunity for an organised and motivated professional who thrives in a dynamic, fast-paced care environment and wants to make a real impact within a growing company.

Role Overview

The Care Coordinator will play a pivotal role in managing the day-to-day coordination of care services. You will ensure all client needs are met promptly and effectively while maintaining compliance with CQC regulations and company policies.

Key Responsibilities

• Accept and manage care packages, assigning care workers appropriately based on client needs.
• Create and maintain care rotas ensuring efficient use of resources.
• Ensure service user care plans and care worker files are fully completed and compliant.
• Monitor staff attendance and visit punctuality using electronic systems.
• Arrange and participate in care reviews and risk assessments.
• Conduct service user visits and telephone monitoring to ensure service quality.
• Communicate effectively with clients, families, local authorities, and other key stakeholders.
• Assist the HR Team with staff recruitment and onboarding.
• Supervise and support care workers to ensure high performance and job satisfaction.
• Represent the company at meetings and maintain professional relationships with commissioners and partners.
• Ensure compliance with all relevant CQC standards and company quality procedures.

Essential Attributes

• Highly organised, proactive, and self-motivated with excellent time management skills.
• Strong written and verbal communication abilities.
• Exceptional attention to detail and ability to prioritise effectively under pressure.
• Professional, reliable, and committed to upholding company values.
• Flexible and adaptable approach to meet the needs of the business.
• Excellent interpersonal and leadership qualities.

Essential Skills & Experience

• Minimum one year’s experience as a Care Coordinator in a domiciliary care environment.
• Level 2 Diploma in Health and Social Care (QCF) or equivalent qualification.
• Strong understanding of care standards and CQC compliance.
• Experience managing rotas and scheduling using digital platforms.
• Full UK driving licence (mandatory).

Desirable Skills & Experience

• Experience using Care Planner or similar care management software.
• Previous hands-on care experience in a domiciliary care setting.
• Experience leading or supervising care teams.

We Offer

• ✅ Competitive salary and company pension scheme.
• ✅ Supportive, friendly, and collaborative working environment.
• ✅ Comprehensive induction and ongoing training.
• ✅ Structured professional development and progression pathways.
• ✅ Employee wellbeing and assistance programmes.
• ✅ Recognition and rewards for excellence in performance.

Why Join Verity Healthcare?

• Be part of a compassionate, values-led organisation committed to high-quality care.
• Enjoy working in a supportive and professional environment with opportunities to grow.
• Help lead a respected branch delivering essential services in the Nottingham area.
• Benefit from ongoing mentoring, training, and leadership support.

How to Apply

If you’re passionate about coordinating exceptional care and want to grow within a leading provider, we’d love to hear from you. Please submit your CV and a short cover letter outlining your relevant experience and suitability for the role.