Care Coordinator – St Helens, St. Helens

About Verity Healthcare Limited

Verity Healthcare Limited is a well-established and expanding domiciliary care provider, dedicated to helping clients live independently and safely in their own homes. We deliver exceptional person-centred care, ensuring each individual receives the support and dignity they deserve.

We are now recruiting an experienced Care Coordinator for our new St Helens branch. This exciting opportunity is ideal for someone looking to play a key role in service development, compliance, and leadership within a fast-growing care organisation.

Role Overview

The Care Coordinator will oversee daily operations, ensuring smooth scheduling, high service quality, and regulatory compliance. You will manage staff rotas, liaise with clients and external partners, and maintain the high standards expected from Verity Healthcare.

Key Responsibilities

• Accept and manage new care packages, assigning care workers appropriately.
• Produce and maintain detailed care rotas for staff allocation.
• Ensure that all service user care plans and care worker files are accurate and up to date.
• Monitor attendance and punctuality using electronic monitoring systems.
• Conduct service reviews, risk assessments, and quality checks in collaboration with supervisors.
• Liaise with clients, families, local authorities, and other key stakeholders professionally.
• Support the HR Team with staff recruitment, onboarding, and supervision.
• Represent the company at meetings with officials and service commissioners.
• Ensure full compliance with CQC and internal quality standards.
• Promote and uphold Verity Healthcare’s mission and values at all times.

Essential Attributes

• Self-motivated and proactive with excellent communication skills.
• Highly responsible and committed to providing exceptional care standards.
• Strong problem-solving skills and ability to think critically under pressure.
• Excellent attention to detail and organisational skills.
• Professional, reliable, and able to work independently as well as in a team.
• Flexible approach with the ability to adapt to service needs.

Essential Skills & Experience

• Minimum one year’s experience as a Care Coordinator in a domiciliary care company or agency.
• Level 2 Diploma in Health and Social Care (QCF) or equivalent qualification.
• Strong knowledge of CQC requirements and care standards.
• Experience in rota management and care planning.
• Full UK driving licence (mandatory).

Desirable Skills & Experience

• Experience with Care Planner or similar scheduling software.
• Previous background as a care worker or field care supervisor.
• Proven ability to manage staff teams effectively.

We Offer

• ✅ Competitive salary and pension scheme.
• ✅ Supportive and inclusive working environment.
• ✅ Comprehensive induction and ongoing training.
• ✅ Professional growth and clear career progression paths.
• ✅ Employee wellbeing and support programmes.
• ✅ Recognition and reward for excellence in performance.

Why Join Verity Healthcare?

• Join a compassionate, forward-thinking organisation with strong community impact.
• Be part of a growing team in our new St Helens branch, with genuine opportunities to progress.
• Work in a culture that celebrates integrity, innovation, and teamwork.
• Contribute meaningfully to improving people’s lives through quality care delivery.

How to Apply

If you have the experience and passion to coordinate exceptional care services, we would love to hear from you. Please submit your CV and a brief cover letter explaining why you are suitable for this role.