Domiciliary Care Coordinator – Derby, Derbyshire

About Verity Healthcare Limited

Verity Healthcare Limited is a well-established and expanding domiciliary care provider committed to helping people live safely and independently in their own homes. We partner with local authorities, the NHS, CCGs, private hospitals, and private clients across Derbyshire, delivering exceptional home care and support services that promote independence and dignity.

We are currently recruiting a dedicated and experienced Care Coordinator to join our team in Derby. This position offers a fantastic opportunity to work with a growing, forward-thinking organisation that values both professional development and excellence in care delivery.

Care Coordinator Role Overview

This is a key position within the organisation, ensuring the smooth running of care operations and consistent high standards of service delivery. The ideal candidate will have previous experience as a Care Coordinator or Team Leader within domiciliary care and the ability to start confidently with minimal supervision.

Key Responsibilities

• Accept new care packages and allocate care workers appropriately to meet client needs.
• Create and maintain accurate rotas for care staff and ensure service coverage at all times.
• Ensure all service user and care worker files, care plans, and risk assessments are complete and up to date.
• Use electronic monitoring software to track care workers’ visits, attendance, and punctuality.
• Conduct service user visits, telephone monitoring, and ensure the quality of care is maintained.
• Work closely with clients, families, and local authorities to provide seamless communication and service coordination.
• Support HR and recruitment teams in hiring and onboarding new care staff.
• Carry out regular supervisions, spot checks, and performance evaluations for care workers.
• Represent the company during commissioner meetings and inspections.
• Ensure the organisation maintains full compliance with CQC regulations and internal quality standards.

Essential Attributes

• Self-motivated, proactive, and organised.
• Excellent communication and report-writing skills.
• Strong problem-solving skills and ability to work under pressure.
• Impeccable attention to detail with a customer-first approach.
• High integrity, professionalism, and sound judgement.
• Flexible, reliable, and able to work independently or as part of a team.

Essential Skills & Experience

• At least one year of experience as a Care Coordinator within a domiciliary care company or agency.
• Level 2 Diploma in Health and Social Care (QCF) or equivalent qualification.
• Experience managing care rotas and coordinating staff across multiple clients.
• Strong understanding of CQC standards and care compliance procedures.

Desirable Skills

• Experience using Care Planner or similar electronic rostering software.
• Previous experience as a Senior Care Worker or Team Leader in home care.

Why Join Verity Healthcare?

• ✅ Supportive and inclusive working environment.
• ✅ Opportunities for continuous professional development and training.
• ✅ Career progression within a growing company.
• ✅ Competitive salary and generous benefits package.
• ✅ Comprehensive induction and mentorship programme.
• ✅ Employee well-being and assistance schemes.

How to Apply

If you are passionate about coordinating care, managing people, and ensuring quality service delivery, we would love to hear from you. Please submit your CV and a short cover letter outlining your suitability for this position.