Domiciliary Care coordinator – Milton Keynes, Buckinghamshire

About Verity Healthcare Limited

Verity Healthcare Limited is a well-established and expanding domiciliary care provider, delivering high-quality, person-centred care across communities in Buckinghamshire and beyond. Our mission is to help people live independently, safely, and with dignity in their own homes.

We are looking for a dedicated and experienced Care Coordinator to join our growing Milton Keynes team. This is a fantastic opportunity for a proactive and organised professional to play a pivotal role in shaping and maintaining exceptional standards of care delivery within a trusted and supportive environment.

Role Overview

The Care Coordinator will oversee daily scheduling and service delivery operations, ensuring that care is delivered efficiently, safely, and to the highest possible standard. The role requires strong leadership, coordination, and communication skills to manage client relationships and staff performance effectively.

Key Responsibilities

• Accept care packages and allocate care workers appropriately according to client needs.
• Produce and maintain accurate staff rotas, ensuring full service coverage at all times.
• Ensure all service user care plans and care worker documentation are up to date.
• Use electronic monitoring systems to track care delivery and attendance.
• Arrange care reviews and conduct risk assessments with field supervisors.
• Perform telephone monitoring and client visits to ensure high-quality service delivery.
• Maintain relationships with local authorities, healthcare professionals, and families.
• Assist the HR team with recruitment, onboarding, and staff training.
• Supervise care staff and conduct regular performance reviews.
• Represent Verity Healthcare during audits, meetings, and CQC inspections.
• Ensure compliance with CQC regulations and internal quality standards.

Essential Attributes

• Proactive, self-motivated, and highly organised individual.
• Excellent verbal and written communication skills.
• Strong leadership and problem-solving abilities.
• High attention to detail and professionalism under pressure.
• Team-oriented with the ability to work autonomously when needed.
• Reliable, trustworthy, and driven by care excellence.

Essential Skills & Experience

• Minimum of one year’s experience as a Care Coordinator within a domiciliary care setting.
• Qualified to at least Level 2 Diploma in Health and Social Care (QCF).
• Experience with care planning, rota management, and staff coordination.
• Sound understanding of safeguarding, risk management, and CQC compliance.

Desirable Skills

• Experience using Care Planner or other electronic scheduling platforms.
• Previous experience as a Care Worker, Senior Carer, or Team Leader.

Why Join Verity Healthcare?

• ✅ Supportive and friendly work environment.
• ✅ Clear career progression and professional growth opportunities.
• ✅ Comprehensive training and development programme.
• ✅ Competitive salary and benefits package.
• ✅ Employee wellbeing and assistance initiatives.
• ✅ Join a respected, expanding care provider with strong values and community presence.

How to Apply

If you’re an organised, compassionate, and experienced care professional ready for a rewarding next step, we’d love to hear from you. Please send your CV and a short cover letter detailing your experience and motivation for applying.