Domiciliary care coordinator – Nottingham, Nottinghamshire

About Verity Healthcare Limited

Verity Healthcare Limited is a well-established and expanding domiciliary care company providing home carers to clients, helping them live safely and independently in their homes. This opening represents an exciting opportunity for the right individual to join a growing and dynamic company and play a key role in steering our success in this region.

We focus on professional growth and development. The successful candidate will benefit from training, mentoring, and clear career-track opportunities to maximise their potential within a supportive and ambitious team.

Applicants must have held a Care Coordinator position in a domiciliary care company or agency for at least one year. This role requires a confident individual who can hit the ground running and perform effectively from day one, working both independently and as part of a team.

Key Responsibilities

• Accept new care packages and assign care workers appropriately to service users.
• Produce and manage care worker rotas efficiently.
• Ensure service user care plans and care worker files are fully completed and maintained.
• Use electronic monitoring systems to track care workers’ attendance and visit timeliness.
• Arrange care reviews and risk assessments in coordination with field supervisors.
• Conduct telephone monitoring and service user visits to ensure quality and satisfaction.
• Liaise with clients, local authorities, and other relevant stakeholders.
• Support the HR team in recruiting, onboarding, and supervising care workers.
• Represent the company during meetings with officials and service commissioners.
• Attend regular training events to maintain and update professional knowledge.
• Ensure services remain fully compliant with CQC regulations and internal policies.
• Maintain the highest standards of care at all times.

Essential Attributes

• Self-motivated and proactive, with strong organisational skills.
• Excellent written and verbal communication.
• Effective problem-solving and decision-making ability.
• Impeccable attention to detail and professional integrity.
• Strong interpersonal and customer service skills.
• Ability to take initiative and work independently.
• Dependable, flexible, and committed to continual learning and improvement.
• Reliable and trustworthy, with sound judgement and a team-first attitude.

Experience & Qualifications

• Minimum one year’s experience as a Care Coordinator in a domiciliary care agency.
• Level 2 Diploma in Health and Social Care (QCF) or equivalent qualification.
• Full UK driving licence (mandatory).

Desirable Experience & Skills

• Familiarity with Care Planner or similar electronic scheduling software.
• Previous hands-on experience working as a Care Worker.

Why Join Us?

• ✅ Supportive and friendly working environment.
• ✅ Opportunities for professional development and clear career progression.
• ✅ Comprehensive training and induction programme.
• ✅ Competitive salary and benefits package.
• ✅ Employee well-being and assistance programmes.

How to Apply

If you are passionate about delivering high-quality care and have the experience to coordinate and lead effectively, we would love to hear from you. Please submit your CV and a short cover letter outlining your suitability for this role.