Domiciliary Care Coordinator – Redbridge, Greater London

About Verity Healthcare Limited

Verity Healthcare Limited is a well-established and expanding domiciliary care company providing home carers to clients, helping them to continue living safely and independently in their homes. This position represents an exciting opportunity for the right individual to join a growing and dynamic company. We focus heavily on personal development, offering training and clear career progression to help you maximise your potential.

Applicants must have held a Care Coordinator position in a domiciliary care company or agency for at least one year. This is a hands-on position that requires someone who can start confidently and effectively manage care coordination from day one. The successful candidate must demonstrate commitment, flexibility, and the ability to work independently as well as part of a team.

Key Responsibilities

• Accept and allocate new care packages, assigning care workers appropriately.
• Produce and manage care worker rotas and schedules.
• Ensure all care plans and care worker files are complete and up to date.
• Monitor care workers’ attendance and visit timeliness using electronic monitoring software.
• Arrange care reviews and risk assessments with the field supervisor.
• Conduct telephone monitoring and in-person service user visits to ensure quality.
• Liaise with clients, local authorities, and other key stakeholders.
• Support HR in recruiting, supervising, and managing care workers.
• Represent the company in meetings with officials and service commissioners.
• Attend training events to maintain up-to-date industry knowledge and best practices.
• Ensure services comply fully with CQC regulations and internal standards.
• Maintain the highest standards of care at all times.

Essential Attributes

• Self-motivated, proactive, and reliable.
• Strong written and verbal communication skills.
• Excellent problem-solving ability and strategic thinking.
• Exceptional attention to detail and organisation.
• High level of integrity, professionalism, and sound judgement.
• Strong interpersonal and customer service skills.
• Ability to work autonomously and as part of a team.
• Positive attitude, flexibility, and drive to learn and succeed.

Experience & Qualifications

• Minimum of one year’s experience as a Care Coordinator in a domiciliary care agency.
• Level 2 Diploma for Health and Social Care (QCF) or equivalent qualification.
• Full UK driving licence (mandatory).

Desirable Experience & Skills

• Familiarity with Care Planner or similar scheduling software.
• Previous experience working as a Care Worker.

Why Join Us?

• ✅ Supportive and friendly working environment.
• ✅ Opportunities for professional development and clear career progression.
• ✅ Comprehensive training and induction programme.
• ✅ Competitive salary and pension scheme.
• ✅ Employee well-being and assistance programmes.

How to Apply

If you are passionate about providing high-quality care and have the experience required to coordinate and lead effectively, we would love to hear from you. Please submit your CV and a short cover letter outlining your suitability for this role.