Domiciliary care coordinator – Southampton, Hampshire

About Verity Healthcare Limited

Verity Healthcare Limited is a trusted domiciliary care provider committed to delivering high-quality, compassionate services that enable people to live independently and safely in their own homes. As part of our ongoing national expansion, we are proud to announce the opening of our new branch in Hampshire.

This exciting opportunity is ideal for a proactive and experienced Care Coordinator who can play a key role in establishing and managing our new branch operations. You will be joining a supportive team with a focus on professional development, leadership, and delivering outstanding care to our clients and their families.

Role Overview

The Care Coordinator will be responsible for coordinating daily care operations, managing rotas, supervising care teams, and ensuring services meet CQC standards. This role requires strong organisational skills, leadership, and an ability to balance administrative duties with compassionate client interaction.

Key Responsibilities

• Accept new care packages and allocate care staff according to skills and client needs.
• Create and maintain accurate rotas, ensuring all visits are covered efficiently.
• Ensure all client documentation, risk assessments, and care plans are up to date.
• Monitor attendance and punctuality via electronic scheduling and monitoring systems.
• Coordinate and conduct care reviews, client feedback, and service quality checks.
• Maintain communication with clients, families, and local authority representatives.
• Support the HR team in recruiting, onboarding, and training new care staff.
• Provide supervision, mentorship, and ongoing performance reviews for care workers.
• Represent the company during meetings, inspections, and partnership discussions.
• Ensure all services operate in compliance with CQC regulations and internal policies.

Essential Attributes

• Highly organised, motivated, and proactive with excellent time management skills.
• Exceptional communication and interpersonal abilities.
• Strong analytical and problem-solving mindset.
• Capable of working independently and collaboratively within a growing team.
• Committed to delivering person-centred care and maintaining high standards.
• Reliable, professional, and dedicated to achieving positive outcomes for clients.

Essential Skills & Experience

• Minimum of one year’s experience as a Care Coordinator in a domiciliary care agency.
• Qualified to at least Level 2 Diploma in Health and Social Care (QCF).
• Proven experience with rota management, scheduling, and client coordination.
• Excellent knowledge of care compliance and safeguarding practices.

Desirable Skills

• Familiarity with Care Planner or similar scheduling systems.
• Previous experience as a Senior Carer or Field Supervisor.

Why Join Verity Healthcare?

• ✅ Be part of an exciting new branch launch in Hampshire.
• ✅ Supportive and professional working environment.
• ✅ Ongoing training, mentoring, and development opportunities.
• ✅ Clear career progression pathways within the organisation.
• ✅ Comprehensive induction and continuous learning culture.
• ✅ Competitive salary, pension scheme, and employee benefits package.

How to Apply

If you’re a motivated professional passionate about coordinating and delivering exceptional home care, we’d love to hear from you. Please submit your CV and a brief cover letter outlining your experience and suitability for this role.