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Independent Service Funds (ISFs)

0330 0436 899

Flexible, Managed Care Without the Administrative Burden

At Verity Healthcare Limited, we understand that while direct payments offer choice and control, managing them can sometimes feel overwhelming. That’s why we offer Independent Service Funds (ISFs)—a flexible alternative that gives you the benefits of personalised care without the responsibility of managing finances, payroll, or employment.

Our ISF service is designed to give you greater independence, control, and peace of mind, while we take care of the administrative complexities on your behalf.

What Are Independent Service Funds (ISFs)?

An Independent Service Fund (ISF) is a way of managing your care funding where your local authority pays your allocated budget directly to a trusted care provider—such as Verity Healthcare—rather than to you.

With an ISF:

  • You remain in control of how your care is delivered 
  • We manage the financial and administrative responsibilities 
  • You receive personalised, high-quality care tailored to your needs 

ISFs combine the flexibility of direct payments with the security of a managed service.

How Do ISFs Work?

ISFs are simple, transparent, and designed around you:

  1. Your local authority agrees your care and support budget 
  2. The funding is paid directly to Verity Healthcare 
  3. You work with us to design your personalised care plan 
  4. We arrange and manage your care services 
  5. We handle payroll, staffing, and compliance 
  6. You retain full control over how your care is delivered 

This approach allows you to focus on your wellbeing while we handle the complexities behind the scenes.

Our ISF Management Services

Full Financial Management

We take full responsibility for managing your care budget, ensuring funds are used appropriately and transparently.

  • We manage all payments for care services on your behalf 
  • We ensure your budget is used effectively to meet your care needs 
  • We provide clear financial reporting and accountability 
  • We liaise with your local authority regarding funding

Care Planning and Coordination

Your care is always tailored to your individual needs and preferences.

  • We work with you to create a personalised care plan 
  • We adapt your care as your needs change over time 
  • We coordinate all aspects of your care delivery 
  • We ensure continuity and consistency in your care team

Staffing and Employment Management

With ISFs, you don’t need to become an employer—we take care of everything.

  • We recruit, train, and manage your care staff 
  • We handle contracts, payroll, and employment responsibilities 
  • We ensure all carers are fully vetted and qualified 
  • We provide ongoing supervision and support for staff

Compliance and Regulation

We ensure your care meets the highest standards of safety and quality.

  • We comply with regulations set by the
    Care Quality Commission 
  • We follow strict safeguarding and quality assurance procedures 
  • We maintain accurate records and reporting 
  • We continuously monitor and improve care delivery

Flexible and Responsive Support

Your care needs may change, and our services adapt with you.

  • We offer flexible care arrangements, including visiting and live-in care 
  • We respond quickly to changes in your health or circumstances 
  • We provide short-term, long-term, and emergency care options 
  • We ensure your care remains consistent and reliable

Ongoing Support and Communication

We keep you fully informed and involved at every stage.

  • You remain in control of decisions about your care 
  • We provide regular updates and reviews 
  • We offer a dedicated point of contact for support 
  • We work closely with your family and healthcare professionals

Call us today to arrange live-in care.

Benefits of Independent Service Funds

Choosing an ISF with Verity Healthcare offers many advantages:

  • No employer responsibilities or payroll management 
  • Full control over your care without financial stress 
  • Professional management of your care budget 
  • High-quality, regulated care services 
  • Flexibility to adapt care as your needs change 
  • Peace of mind for you and your family

Who Are ISFs Suitable For?

Independent Service Funds are ideal for:

  • Individuals who want control over their care without managing payroll 
  • Families who prefer a managed care solution 
  • Elderly individuals who want simple, stress-free care arrangements 
  • People with complex care needs requiring coordinated support 
  • Anyone who finds direct payment management challenging
Feature Direct Payments Independent Service Funds (ISFs)
Control over care High High
Financial management Managed by you Managed by provider
Employer responsibilities Yes No
Payroll management Your responsibility Fully managed
Administrative burden High Low
Support level Variable Fully supported

ISFs offer the same level of choice and control, but with far less administrative responsibility.

Why Choose Verity Healthcare Limited?

  • Specialist expertise in direct payment and ISF services 
  • Fully regulated and compliant care provider 
  • Experienced, compassionate care teams 
  • Flexible, person-centred care solutions 
  • Transparent financial management 
  • Dedicated ongoing support

Get Started with ISF Care Today

If you want the freedom of personalised care without the complexity of managing direct payments, an Independent Service Fund could be the perfect solution.

Contact Verity Healthcare Limited today to learn more about our ISF services and how we can support you with flexible, reliable, and fully managed care at home.

Call us today to arrange home care.

We're a fully regulated home care provider

Frequently Asked Questions (FAQs) – Independent Service Funds (ISFs)

An Independent Service Fund (ISF) is a way of managing your care funding where your local authority pays your care budget directly to a provider like Verity Healthcare, who then manages your care on your behalf.

With direct payments, you manage the funding and employment responsibilities yourself. With an ISF, Verity Healthcare manages the funding, staffing, and administration while you retain control over your care.

Yes, you remain fully involved in decisions about your care, including how it is delivered and what support you receive.

Your local authority pays your allocated care budget directly to Verity Healthcare, who manages it on your behalf.

No, Verity Healthcare employs and manages all care staff, removing the responsibility from you.

Yes, we work closely with you to match carers to your preferences, needs, and personality wherever possible.

Yes, services provided through ISFs are regulated by the
Care Quality Commission ensuring high standards of care and safety.

ISFs can cover a wide range of services including personal care, companionship, complex care, live-in care, and specialist support.

Yes, your care plan is flexible and can be reviewed and adjusted as your needs or preferences change.

Verity Healthcare can adapt your care package quickly, increasing support or introducing specialist services as required.

Yes, ISFs are ideal for individuals who require coordinated, specialist, or long-term care support.

Yes, we provide regular updates, reviews, and clear communication so you remain fully informed at all times.

Absolutely. Family members can be involved in care planning and ongoing discussions if you wish.

Key benefits include:

  • No employer responsibilities 
  • No payroll or financial management 
  • Professional care coordination 
  • Flexible and personalised support 
  • Reduced stress and administrative burden

You can speak to your local authority or contact Verity Healthcare directly. We will guide you through the process and help set up your care quickly and smoothly.

Contact us today

Get in touch with our team today to discuss your care needs and explore the support available to you.

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